Shipping policy

We work to get your Rainforest order on its way as quickly as possible.

Order Processing

Orders are processed within 24 hours of being placed. Orders placed on weekends or holidays may begin processing on the next business day.

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package along the way.

Free U.S. Shipping

Enjoy free standard shipping on all U.S. orders of $100 or more.

For orders under $100, available shipping rates and delivery options will be calculated at checkout.

Delivery Times

Delivery times vary depending on your location and selected shipping method. Estimated delivery dates provided at checkout begin after your order has been processed and are not guaranteed.

Tracking Your Order

Once your order has shipped, you'll receive an email with your tracking number. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Shipping Questions

Have a question about your order or shipment? Please contact our customer service team and we'll be happy to help.