If you are not completely satisfied with your purchase, we offer a hassle-free returns process. Simply visit our returns portal within 14 days of receiving the item to initiate a return or exchange.
Please note that we only accept returns on unworn merchandise with the original ticketing and tags attached. We do not process returns for worn, worn-out, soiled, or washed items.
Refunds or exchanges will be processed or submitted once the returned item is received at our warehouse.
Refunds will be issued for the merchandise value only. Unfortunately, we do not cover international shipping or returns at this time.
For any inquiries or assistance, please email our customer service at customerservice@rainforest.com. We appreciate your business and are committed to ensuring your satisfaction with our products.
